Terms and Conditions

These terms and conditions ("Terms") govern your use of the Lifeessentials11 LTD website www.le11-uk.co.uk and the purchase of products and services ("Products") from Lifeessentials11  ("Company," "we," "us," or "our"). By accessing the Website and/or purchasing Products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or purchase Products from us.

1. Product Information and Availability a. We strive to provide accurate and up-to-date information about our Products on the Website. However, we do not guarantee the accuracy, completeness, or reliability of any information, including product descriptions, pricing, availability, and specifications. b. Product availability may vary and is subject to change without notice. We reserve the right to discontinue or modify any Product at any time without liability to you or any third party.

2. Orders and Payments 

a. By placing an order through the Website, you agree to purchase the selected Products at the prices indicated, including any applicable taxes and shipping fees. 

b. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

 c. Payment for orders must be made using the payment methods accepted on the Website. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total amount of your order to the selected payment method.

3. Shipping and Delivery

a. We will make reasonable efforts to process and ship your order promptly. However, delivery times may vary depending on your location and the shipping method selected.

 b. We are not responsible for delays in shipping or delivery caused by factors beyond our control, including but not limited to weather, carrier delays, or customs processing. 

c. Risk of loss and title for Products purchased from us pass to you upon delivery to the carrier.

4. Returns and Refunds 

a. Our return and refund policy is available on the Website and is incorporated into these Terms by reference. Please review our return policy carefully before making a purchase.

 b. To initiate a return or request a refund, please follow the instructions provided on the Website or contact our customer service team for assistance. 

c. We reserve the right to refuse returns or refunds for Products that do not meet our return policy criteria or are returned without authorization.

5. Intellectual Property

 a. The Website and its content, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, are owned or licensed by us and are protected by copyright, trademark, and other intellectual property laws. 

b. You may not use, reproduce, modify, distribute, or transmit any content from the Website without our prior written consent.

6. Limitation of Liability 

a. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or purchase of Products, even if we have been advised of the possibility of such damages. 

b. Our total liability for any claims arising out of or relating to these Terms or your use of the Website or Products shall not exceed the total amount paid by you for the Products giving rise to the claim.

7. Governing Law and Dispute Resolution.

Our agreement with you is based upon English law and the laws applicable to this agreement are the laws of England and Wales.

8. Changes to Terms 

a. We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website or purchase of Products after the posting of changes constitutes your acceptance of the revised Terms.

9. Severability a. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

10. Entire Agreement a. These Terms constitute the entire agreement between you and us regarding your use of the Website and purchase of Products, superseding any prior agreements or understandings, whether written or oral.

Contact Us If you have any questions or concerns about these Terms, please contact us at support@le11-uk.co.uk